LodinG

• ARTICLE 1: fields of Implementation and Modification of the Selling terms and conditions

The present selling terms and conditions only apply to orders placed on our web site www.loding.fr

LODING Company reserves the possibility to modify the present selling terms and conditions at any time. In case of modification, the selling terms and conditions in effect the day of the order will be applied to every order.

 

• ARTICLE 2: items availability

The administration only guarantees the indicated prices and the availability of the items while quantities last.

During its treatment, you will receive a confirmation e-mail itemizing your order, with the final prices; the administration reserves the right to modify the indicated prices without advance notice.

We reminds you that the operation in relation with the authorization given by the bank serves for validating your order and for verifying the validity of your card.

From de receipt of your order, we verify the availability of ordered product(s). In case of unavailability, we make a commitment, within 30 days from the date of the order, either to deliver you the ordered product, or to pay you off in case of definitive unavailability.

If one of the ordered items is out of stock, we send the remaining of your order and we inform you by e-mail of the approximate date of availability of the missing product(s).

 

• ARTICLE 3: validation of the orders and electronic signature (law of 13 March 2000 on the electronic signature)

 

To conclude the purchase agreement of one or several products on loding.fr, you have to fill the electronic order form, by following the relative instructions.

Any order form the consumer sign by "double-click" constitutes an irrevocable acceptance which can be questioned only within the limits established in the present selling terms and conditions.

The "double-click" associated with the procedure of authentification and non-renunciation, and with the protection of the integrity of messages, constitutes an electronic signature. This electronic signature is, for the two parties, tantamount to the handwritten signature.

The available language to conclude the agreement with LODING is French.

 

• ARTICLE 4: price

The indicated prices are all taxes included (after V.A.T.), except the contribution to processing and shipping costs.

LODING reserves the right to modify its prices at any time but makes a commitment to apply the current prices which will have been indicated to you at the time of your order, subject to availability at this date.

 

• ARTICLE 5: terms of payment and Reassurance

Terms of payment

 

You can make the payment :

 

- By credit card directly: only for orders and deliveries in metropolitan France. The payment is made on the secure banking servers of our partner CIC. This implies that no banking information concerning you passes through the website "loding.fr". The payment by credit card is thus perfectly secured; your order will so be recorded and validated as soon as the bank accepts your payment.

 

- By transfer payment: for orders and deliveries in and out of metropolitan France. You will receive LODING bank details to make your payment in the e-mail confirming the reception of your order. You can also find the information on your on-line account (section "LODING bank details").

 

- By PayPal: for orders and deliveries in and out of metropolitan France. PayPal, uncontested on-line payment leader, allows the buyers to send on-line payments. PayPal counts more than 100 million accounts in 190 countries and regions of the world. It is accepted by the traders everywhere.

Is it a secure service?
PayPal contributes to protect the information concerning your credit card thanks to the best systems present on the market for the security and the fraud prevention. When you use PayPal, your financial information is never communicated to the trader.


Why to use PayPal?
• Make purchases with PayPal: it’s free.
• Buy and pay with complete peace of mind by saving your information with PayPal.
• PayPal is accepted by millions of traders in the world and is the most used method of payment on the internet.

Reassurance

For payments by credit card directly, the information of your credit card are encrypted thanks to the SSL protocol (Secure Socket Layer) and never passes trough the network unencrypted. The payment is directly made with our bank.

 

For payments by the PayPal system, the financial information is never communicated to the trader.

 

Title retention clause

Products remain the property of LODING Company until the collection of the order. However, the risks concerning the delivered products are transferred to the customer as from the delivery.

 

Non-payment

LODING reserves the right to refuse to make a delivery or to honor an order coming from a consumer with whom a dispute would be in process.

 

anti-fraud controls (system of analysis of the orders to detect the fraud)

LODING, in association with FIA-NET (www.fia-net.com), checks all the orders which were validated on its website. These controls aim at protecting us from swindlers’ abusive practices.

Within the framework of these procedures, our services can be brought to ask you for all the documents necessary to unblock your order.

The information concerning your order is subjected to an automated treatment of data, the person in charge of which is FIA-NET Inc. This automated treatment of data has for purpose to define a level of analysis of a transaction and to fight against the credit card fraud.

FIA-NET and LODING to whom you make your purchase are the addressees of the data in relation with your order. The non-transmission of data in relation with your order prevents the accomplishment and the analysis of your transaction.

If an outstanding payment arises because of the fraudulent use of a credit card, the information in relation with your order associated with this outstanding payment will be registered within a “default in payment” file, set up by FIA-NET Inc. An irregular declaration or an anomaly can also be the object of a specific treatment.

According to the IT and Liberties Law of January 6th, 1978 you have, at any time, a right of access, rectification, and opposition to the whole of your personal data by writing, by mail and by proving your identity, to:

FIA-NET

Service Informatique et Libertés

Traitement n°773061 et n°1080905
15, rue du Faubourg Montmartre
75009 PARIS

 

Operation " Evaluated Website - Website Premium ":  

Your purchase on Loding offers you the possibility of participating in the operation " Evaluated Website - Website Premium " organized by FIA-NET Inc.

Through two questionnaires of satisfaction the object of which is to measure the quality of service which was brought to you throughout your purchase, you can tell us about your personal experience and share it with the community of the Internet users on FIA-NET’s website.
These questionnaires may be sent to you by FIA-NET or by an e-mail from Loding or via a pop-up window following your purchase. The information gathered within these two questionnaires is subjected to an automated treatment of data the person in charge of which is FIA-NET Inc.
Partial answers or absence of answer to one or both questionnaires of satisfaction have no influence on the progress of your order and its treatment.
FIA-NET S.A. et Loding sont les destinataires des données nominatives récoltées au sein de ces questionnaires de satisfaction.
FIA-NET Inc. and Loding are the addressees of the nominative data gathered within these questionnaires of satisfaction. The non-nominative data will be runned by FIA-NET according to the regulations in force in particular to that concerning the protection of the personal data. 
According to the IT and Liberties Law of January 6th, 1978 you have, at any time, a right of access, rectification, and opposition to all personal data by writing, by mail and by proving your identity, to:

FIA-NET

Service Informatique et Libertés

Traitement n°896150
15, rue du Faubourg Montmartre
75009 PARIS

• ARTICLE 6: modalities of delivery and delivery time in Metropolitan France

General information

For reasons of parcels follow-up, it is impossible to us to deliver the orders in bases or other premises of the Armies.

Products are delivered to the delivery address which you indicated us during the process of order.

Shipping time

All the announced deadlines are calculated in working days.
The indicated deadlines are average deadlines and correspond to the time of treatment, preparation and shipping of your order (left warehouse).
To this time, it is necessary to add the delivery time of the carrier UPS or LA POSTE Colissimo.
The overtaking of the shipping time can give rise to a cancellation of the order since the order has not left our warehouses. For that purpose, you only have to contact us.

For an order consisted of several items, the shipping time of this order is then based on the longest shipping time. LODING reserves the possibility to split the order in several deliveries, without supplementary cost for the customer.

Any available article in stock is sent within 10 days (left warehouse).

In all other cases, the availability can vary between 11 and 30 days according to the type of ordered products.

Delivery mode

The ordered products are delivered by the mail circuit or by the independent carrier, and to the exclusive initiative of LODING, to the address appearing on the order form.

From the parcel to the Delivery

You have to check the correspondence of the goods delivered at the time of the delivery and before signing the delivery order of the carrier.

You have to indicate on the delivery order and under form of handwritten reserves with your signature any anomaly concerning the delivery (damaged product). This check is considered as made since the buyer, or the person having his authorization, signed the delivery order.

You will also have to indicate the anomalies by registered mail and to confirm your reserves to the carrier at the latest within the 3 working days following the reception of the article(s) and to pass on a copy of this mail to:

ZA la butte aux bergers
3, rue Hélène Boucher
91380 Chilly-Mazarin

If at the time of the delivery, the original packing is damaged, torn, opened, you then have to check the condition of articles. If they were damaged, you necessarily have to refuse the parcel and write down a reserve on the delivery note (refused parcel because opened or damaged).

 

The shipping date being evidence

It is the time included between the date of confirmation of the order and the date of scanning which testify that the parcel left our warehouses.

2. An email of your order shipping confirmation mention this date and indicates you a delivery deadline.

• ARTICLE 7: responsibilities

 

LODING would not be blamed for the non-fulfilment of the concluded contract because of force majeure, disturbance or all-out/partial strike in particular for postal services and means of transportation and\or communications medium, of flood, fire. The choice and the purchase of a product are placed under the only responsibility of the customer. The impossibility to use the products in particular because of incompatibility can give rise to no compensation, repayment or questioning of LODING’s responsibility, except in the case of proven latent defect, nonconformity, imperfection or exercise of the right of retraction mentioned at article 8.

In case of nondelivery of an order or part of an order, you have one month maximum (as from the date of departure from our warehouses) to manifest yourselves. Beyond this deadline, we shall accept no complaint.

• ARTICLE 8: right of retraction

According to the article L.121-16 and following ones from the Consumer Code the consumer has a 7 working days period as from the delivery date of his order, to send back any article not being suitable for him, and ask for the exchange or the repayment without penalty, except the return costs.

The product will necessarily have to be sent back in perfect state, undamaged, unworn, in its original packing.

Or else you will lose your right of retraction and the product will be sent back to you to your expenses.

Return costs for retraction

The return costs in case of retraction remain chargeable to the customer. To assure the follow-up to your parcel, please choose to send back via UPS or follow-up Colissimo.

• ARTICLE 9: return policy

9.1 - Return procedure

A preliminary request must be directly made by getting in touch via our website www.loding.fr

You have::

Any worn article can be subjected to no return for nonconformity.

From reception of the agreement, you have 15 days to send us back the product. After this deadline, your return will be refused.

If you send us back the parcel, we decline any responsibility in case this one would not reach us. The responsibility of the parcel remains chargeable to the sender.

We make a commitment to refund you the price of the product by bank check or transfer depending on our choice within maximum one month as from the reception of the parcel and that if all the procedures of return were correctly made.

9.2 - Return costs

All the return costs to send back the parcel to our warehouses are chargeable to the buyers. Except in case of error from us during the order, to which case we shall take care of the return costs of the products.

 

• ARTICLE 10: Clauses of the “IT and Liberties” Law

At any time, " you have a right of access, modification, rectification and deletion of the data which concern you (art 34 of the “IT and Liberties” Law of January 6th, 1978).

• ARTICLE 11: Contact details of the company

Head office:

LODING Sarl

23-25, rue de Berri
75008 Paris

SIRET : 420 178 550 00018
CODE APE : 524 E

Please send no parcel at this address for any request concerning "Internet" Customer services.

 

Contact "Internet" Customer services :

By the "contact" section of the website www.loding.fr :  please indicate your name, first name, email and the number of reference order.

By Mail (letter / return of parcel):

LODING
Service Clients "Internet"

ZA la butte aux bergers
3, rue Hélène Boucher
91380 Chilly-Mazarin

In your letter please also indicate your name, first name, email and the number of reference order.